Terms of Service | ZeroSight AI

Please read these Terms of Service carefully before using the Service.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The definitions apply whether the words appear in singular or plural.

Definitions

For the purposes of these Terms:

Account means a unique account created for You to access the Service or parts of the Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party.
Company (referred to as "the Company", "We", "Us", or "Our") refers to ZeroSight AI.
Content means prompts, messages, responses, files, metadata, feedback, or other information submitted, generated, stored, or displayed through the Service.
Device means any device that can access the Service, such as a computer, mobile phone, tablet, or browser-enabled device.
Feedback means feedback, ideas, suggestions, innovations, or recommendations sent by You regarding the Service.
Privacy Scanner means the automated detection, masking, warning, blocking, highlighting, Smart Mask, audit, and related privacy enforcement features made available through the Service.
Service means the ZeroSight AI website, application, AI chat workspace, privacy scanner, and related services.
Subscription means a paid plan, workspace plan, seat plan, usage plan, or other paid access to the Service.
Terms means these Terms of Service, which form the agreement between You and the Company regarding use of the Service.
Third-party AI Provider means any third-party model provider, AI gateway, or related service used to generate AI responses through the Service.
Third-party Service means any service, content, software, data, information, product, or integration provided by a third party and made available through or in connection with the Service.
Website means the public ZeroSight AI website.
Workspace means an organization, team, or personal workspace inside the Service.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual accesses or uses the Service.

Acknowledgement

These Terms govern Your use of the Service and set out the rights and obligations of all users.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, Account holders, Workspace members, administrators, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, You may not access or use the Service.

If You use the Service on behalf of an organization, You represent that You have authority to bind that organization to these Terms.

You represent that You are at least 18 years old. The Company does not permit anyone under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with Our Privacy Policy. Please read Our Privacy Policy carefully before using the Service.

Description of Service

ZeroSight AI is an AI chat platform with a built-in privacy enforcement layer. The Service may detect personally identifiable information or other sensitive information in messages before they are sent to Third-party AI Providers and may apply configurable actions such as blocking, warning, highlighting, masking, or Smart Mask.

The Service is intended to assist with privacy-aware AI usage. It is not a substitute for legal advice, compliance advice, medical advice, financial advice, security review, or a comprehensive data protection program.

User Accounts

When You create an Account, You must provide information that is accurate, complete, and current. Failure to do so may constitute a breach of these Terms and may result in suspension or termination of Your Account.

You are responsible for:

Safeguarding the password, login method, and credentials used to access the Service.
All activity that occurs under Your Account.
Maintaining accurate Account and billing information.
Notifying Us immediately if You become aware of unauthorized access or a security breach.

You may not use another person's Account without authorization, impersonate another person or entity, or use a name, email, or identifier that is unlawful, misleading, offensive, or infringes another party's rights.

Workspace Accounts and Administration

The Service may allow users to create or join Workspaces. Workspace owners and administrators may configure model access, privacy policies, member access, billing, usage controls, and audit settings.

If You use the Service through a Workspace:

You are subject to the Workspace policies configured by authorized administrators.
Your Workspace administrators may access member information, billing information, usage data, audit logs, and privacy event metadata.
Your organization is responsible for ensuring that its use, configuration, and policies comply with applicable law and internal requirements.
You may be restricted from using certain models, privacy modes, or features based on Workspace settings or plan limits.

Subscriptions, Billing, and Usage

Some parts of the Service may require a paid Subscription. By purchasing or using a paid plan, You authorize the Company or its payment processors to charge applicable fees, taxes, seat charges, usage charges, or other amounts associated with the selected plan.

You agree to provide accurate billing information and to keep payment information current. Payment processing may be handled by third-party payment processors and may be subject to their terms and privacy policies.

Plans may include usage limits, model access limits, seat limits, fair use policies, billing periods, or other restrictions. If Your Workspace exceeds available usage, seats, billing limits, or payment requirements, access to some or all features may be limited, suspended, or blocked until the issue is resolved.

The Company may revise prices, plan features, or usage limits from time to time. Material pricing changes will be communicated where required by law or contract.

Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of applicable law.
Use the Service to process information without the rights, authority, permissions, consents, or lawful basis required to do so.
Submit content that infringes, violates, or misappropriates another party's rights.
Attempt to circumvent, disable, overload, or interfere with the Privacy Scanner or other security controls.
Upload malicious content designed to exploit, evade, poison, or reverse-engineer the PII detection pipeline.
Attempt to access, extract, decrypt, or reconstruct replacement maps, private keys, credentials, model prompts, internal systems, or other restricted data.
Attempt to reverse-engineer, scrape, clone, benchmark abusively, or copy the Service except as permitted by law.
Share Account credentials or allow unauthorized access to an Account or Workspace.
Use the Service to generate malware, phishing, spam, abusive content, unlawful surveillance, or other harmful content.
Interfere with the operation of the Service or impose an unreasonable load on infrastructure.
Use the Service in a way that violates the terms of Third-party AI Providers or other Third-party Services.

We reserve the right to investigate and take appropriate action for suspected violations, including limiting, suspending, or terminating access.

Privacy Scanner, Sensitive Data, and User Responsibility

The Service may include automated privacy scanning, PII detection, masking, blocking, warning, highlighting, output checks, Smart Mask, and audit functionality. These features are designed to reduce privacy risk, but they may be inaccurate, incomplete, delayed, unavailable, or affected by configuration, model behavior, ambiguous text, formatting, language, or system limitations.

You acknowledge that the Privacy Scanner may make mistakes. Sensitive information may not always be detected, masked, blocked, warned about, removed, or restored correctly. Non-sensitive information may also be incorrectly flagged.

By submitting messages, prompts, files, or other Content to the Service, You represent that You have the rights, authority, permissions, consents, or other lawful basis required to provide that Content. You remain responsible for reviewing inputs and outputs, choosing appropriate privacy modes, following Workspace policies, and determining whether sensitive, regulated, confidential, or personal information should be submitted.

You should not submit highly sensitive, regulated, confidential, or personal information unless You are authorized to do so and accept the risk that automated privacy controls may be imperfect.

AI Outputs

AI-generated responses may be inaccurate, incomplete, misleading, offensive, unsafe, or unsuitable for Your use case. The Company does not guarantee the accuracy, quality, legality, safety, reliability, or usefulness of AI outputs.

You are responsible for evaluating AI outputs before relying on, sharing, publishing, or acting on them. You should not rely on the Service as a sole source of truth for legal, medical, financial, compliance, security, employment, or other professional decisions.

Third-Party AI Providers and Services

The Service integrates with Third-party AI Providers and other Third-party Services to provide model access, authentication, payments, analytics, email, infrastructure, and related functionality.

We are not responsible for:

The accuracy, quality, availability, or suitability of AI-generated responses.
Service interruptions, rate limits, outages, policy changes, or pricing changes from Third-party AI Providers or Third-party Services.
The privacy, security, or contractual practices of third parties beyond controls We operate inside the Service.
Content transmitted to third parties according to Your selected privacy mode, Workspace policy, or Service configuration.

Your use of Third-party Services may be subject to their own terms and privacy policies.

Content and License

You retain ownership of Content You submit to the Service, subject to these Terms and any rights held by others.

By submitting Content, You grant the Company a limited, worldwide, non-exclusive license to host, process, transmit, display, scan, mask, analyze, store, and otherwise use the Content as necessary to provide, secure, maintain, troubleshoot, and improve the Service, comply with law, enforce policies, and support requested features.

You are responsible for ensuring that Your Content and use of the Service comply with applicable laws, contracts, privacy requirements, and third-party rights.

Intellectual Property

The Service and its original content, software, interfaces, design, workflows, algorithms, documentation, trademarks, trade dress, and functionality are and will remain the exclusive property of the Company and its licensors, excluding Content provided by You or other users.

The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without Our prior written consent.

Your Feedback to Us

If You provide Feedback, You assign to the Company all rights, title, and interest in that Feedback. If such assignment is not effective, You grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sublicense, distribute, modify, and exploit the Feedback without restriction or compensation.

Privacy

Your use of the Service is also governed by Our Privacy Policy, which describes how We collect, use, disclose, and protect information. By using the Service, You consent to the practices described in the Privacy Policy.

Links to Other Websites

The Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party websites or services. We strongly advise You to read the terms and privacy policies of any third-party websites or services You visit.

Suspension and Termination

We may suspend or terminate Your Account, Workspace access, or access to the Service immediately, without prior notice or liability, for any reason, including if You breach these Terms, fail to pay fees, create security risk, violate acceptable use rules, or expose the Company or other users to legal or operational risk.

Upon termination, Your right to use the Service will cease immediately. Certain provisions of these Terms will survive termination, including intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, dispute terms, and provisions that by their nature should survive.

Limitation of Liability

To the maximum extent permitted by applicable law, the Company and its Affiliates, licensors, suppliers, officers, employees, contractors, and Service Providers will not be liable for any special, incidental, indirect, consequential, exemplary, or punitive damages, including loss of profits, loss of data, business interruption, loss of goodwill, loss of privacy, or damages arising from use of or inability to use the Service.

Without limiting the foregoing, the Company will not be liable for:

Sensitive information not detected by the Privacy Scanner.
Incorrect, incomplete, or failed masking, blocking, warning, highlighting, or restoration.
AI outputs, hallucinations, inaccuracies, or inappropriate content.
Actions or omissions of Third-party AI Providers or Third-party Services.
Service interruptions, downtime, data loss, unauthorized access, or security incidents except to the extent liability cannot be excluded by law.

To the maximum extent permitted by applicable law, the total liability of the Company for any claim arising from or relating to the Service will not exceed the amount You paid to the Company for the Service during the twelve months preceding the claim, or 100 USD if You have not paid anything for the Service.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, liability will be limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its Affiliates, officers, employees, contractors, licensors, suppliers, and Service Providers from and against any claims, damages, liabilities, losses, costs, or expenses arising from or related to Your use of the Service, Your Content, Your violation of these Terms, Your violation of law, Your violation of third-party rights, or Your processing of data without proper authority or consent.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" with all faults and defects, without warranty of any kind.

To the maximum extent permitted by applicable law, the Company disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing, course of performance, usage, or trade practice.

Without limitation, the Company does not warrant that:

The Service will meet Your requirements.
The Service will be uninterrupted, secure, timely, reliable, or error-free.
The Privacy Scanner will detect or protect all sensitive information.
Smart Mask or any privacy mode will operate without error.
AI outputs will be accurate, complete, lawful, safe, or appropriate.
Errors or defects will be corrected.
The Service, servers, content, or emails sent from or on behalf of the Company are free from viruses, malware, or harmful components.

Some jurisdictions do not allow exclusion of certain warranties. In those jurisdictions, the exclusions will apply to the greatest extent permitted by law.

Governing Law

These Terms and Your use of the Service are governed by the laws of the jurisdiction in which the Company operates, excluding conflict of law rules. Your use of the Service may also be subject to other local, state, national, or international laws.

Dispute Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

United States Legal Compliance

You represent and warrant that You are not located in a country subject to a United States government embargo or designated by the United States government as a "terrorist supporting" country, and that You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

The failure to exercise a right or require performance of an obligation under these Terms will not affect a party's ability to exercise such right or require such performance at any time thereafter. The waiver of a breach will not constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms may be translated if made available through the Service. You agree that the original English text will prevail in the case of a dispute.

Changes to These Terms

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide notice before the new terms take effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use the Service after revisions become effective, You agree to be bound by the revised Terms. If You do not agree to the new Terms, in whole or in part, please stop using the Service.

Contact Us

If You have questions about these Terms, You can contact Us at:

Email: info@zerosight.ai